Humanizing Digital Interactions,
Helping Businesses Create Connections with Customers
01
Impersonal Chatbots
Current chatbots lack the nuanced understanding of human emotions and personalities, leading to interactions that can feel impersonalized or unsatisfactory.
02
Suboptimal Outcomes
This shortfall can result in outcomes such as suboptimal customer experiences and missed opportunities in sales.
03
Personalized Experiences
Using language model technology and science in psychology, our emotion and personality AI engine enables chatbots to dynamically adapt their responses to complement or match the emotion and personality of the user.
"71% of consumers now expect companies to offer personalized interactions, with 76% becoming frustrated when they’re not given this experience."
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McKinsey & Co.
"77% of consumers choosing, recommending or paying more with brands that provide personalized services or experiences."
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Forrester
"81% of consumers want brands to understand them better and know when and when not to approach them."
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Accenture